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Returns & Exchanges
Because every frame is custom-made to your specific dimensions, we cannot accept returns. However, if you aren't 100% happy with your order, we will work with you to make it right.
1
Inspect Your Order
Check your frame upon arrival for any damage or discrepancies.
2
Contact Support
Email [email protected] within 30 days with your order number and photos of the issue.
3
Receive Solutions
Our team will offer a replacement or a revision to ensure your art looks perfect.
4
Ship Back (If Required)
If a return for rework is needed, we will provide a prepaid shipping label for your convenience.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing